Verizon Wireless said on Sunday that it would pay up to $90 million in refunds to 15 million cellphone customers who were wrongly charged for data sessions or Internet use, one of the largest customer refunds by a telecommunications company.
The announcement came in a statement from Verizon Wireless as the company held talks with the Federal Communications Commission about complaints of unauthorized charges and in response to questions about a possible settlement of an F.C.C. investigation into the issue, New York Times reports.
Most users will receive refunds of $2 to $6, although some customers will get larger amounts, the Basking Ridge, N.J., company said in a statement. Current customers will receive credits on monthly bills. Former customers will get checks in the mail. Those receiving refunds will be notified this month and in November.
It would be one of the largest refunds ever paid by a telecommunications provider.
"Verizon Wireless values our customer relationships and we always want to do the right thing for our customers," Mary Coyne, the company's deputy general counsel, said in a statement, Los Angeles Times informs.
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